The following information is gathered from our visitors to our website: IP address, user account information when applicable, site visitation information, page views, browsers used and browser capabilities and site search queries. We also collect and retain any information submitted to our organization via the contact and other forms located in the site or in related landing pages or promotional pages.

We use the information we collect on the site to enhance your visitor experience. Our information is not shared with any parties outside of Gene Juarez and it’s designated agents. We make use of Google Analytics for site traffic reporting.

Your personal information is accessible only by designated Gene Juarez employees including administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual personal information such as appointment bookings, gift card purchases, or other sensitive information is stored on this site or accessible by any third party.

To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties.

Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience on our website. Additionally, 3rd party advertisers on our site may use cookies for tracking purposes.

We make every attempt to keep our site, marketing materials and content up to date. However there may be times whn some of the information is incomplete or erroneous. These errors are wholly unintentional and we apologize for any incovenience produced by an error in price or details. We reserve the right to amend errors at anytime and update information without prior notice. We do not guarantee price matching or services offered based on out-of-date information.

Machine Readable File (MRF) link

Cigna creates and publishes the Machine-Readable Files on behalf of Gene Juarez Salons & Spas in compliance with the July 1, 2022 Transparency in Coverage Rule.

To link to the Machine-Readable Files, please click on the URL provided: Machine
Readable Files | Cigna Healthcare.

SMS Appointment Communications
By providing your mobile number and opting into SMS through our scheduling system (Zenoti), you agree to receive text messages related solely to your salon or spa appointments, including confirmations, reminders, and appointment changes. SMS messages are transactional only and are not used for marketing or promotional purposes. Message frequency varies based on appointment activity. Standard message and data rates may apply. You may opt out at any time by replying STOP. Your information is used only for appointment-related communication and is managed securely in accordance with our Privacy Policy.

SMS Appointment Communications Policy & Terms
Purpose of SMS Communications
We use SMS (text messaging) solely to support your salon and spa appointments. These messages are transactional, not promotional, and are sent to ensure timely and accurate communication between our team and you.
What Messages You Will Receive
By opting into SMS transactional messaging through our scheduling software (Zenoti), you may receive text messages related to:
• Appointment confirmations
• Appointment reminders
• Changes or updates to scheduled appointments
• Arrival instructions or service-related logistics
• Follow-up messages related to a recent appointment
We do not use transactional SMS for marketing, promotions, or advertising.
Opt-In Consent
All guests receiving SMS messages have explicitly opted in through our booking and scheduling system (Zenoti). Consent is provided when a guest supplies a mobile phone number and agrees to receive appointment-related messages.
Message Frequency
Message frequency varies based on your appointment activity (e.g., confirmations, reminders, or changes).
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. Once opted out, you will no longer receive appointment-related texts. You may still receive communication via other methods (such as email or phone).
Privacy & Data Use
Your mobile number is used exclusively for appointment-related communication and is managed securely through Zenoti. We do not sell, rent, or share your phone number for marketing purposes. For more details, please review our Privacy Policy.

Service Availability
SMS messaging is not guaranteed and may be subject to delays or failures due to carrier limitations, technical issues, or network availability.

A Little Extra Love, Just for You
A complimentary enhancement during the month of February, exclusively for select guests. Featured Enhancements
With a Haircut or Color: Kérastase Treatment
With a 60-Minute Facial: Gua Sha Massage, Ice Globe Massage or Jelly Mask
With a Classic Manicure or Pedicure: Collagen Treatment for hands or feet
Online booking required; use code LOVE at checkout. Valid for qualifying guests who receive this offer. Restrictions may apply. Offer Terms & Conditions:

Valid February 1 to 28 of 2026. Complimentary enhancement available only to select guests who receive this offer via email or text. The offer is non transferrable One complimentary add-on per qualifying service. Valid with Haircut, Color, 60-minute Facial, or Classic Manicure or Pedicure only. Add-on options are service-specific and must be selected at time of booking. Online booking required; use code LOVE at checkout. No cash value. Cannot be combined with other offers, promotions, packages, or discounts. Not valid on prior bookings or gift cards. Substitutions not permitted. Subject to appointment availability. Online booking required; use code LOVE at checkout